Mark Zuckerberg conceded Friday that
Facebook didn’t do enough until recently to
police hate speech on the social media site in
Germany, but said it has made progress and has
heard the message “loud and clear.”
German authorities, concerned about racist
abuse being posted on Facebook and other
social networks as the country deals with an
influx of hundreds of thousands of migrants,
have been pressing social media sites for
months to crack down.
The Facebook CEO talked personally about the
issue in September with German Chancellor
Angela Merkel, and met her chief of staff
during a visit to Germany this week. The Merkel
meeting “really highlighted how much more we
needed to do in this country,” he said at a town
hall event in Berlin.
“Hate speech has no place on Facebook and
in our community,” he said. “Until recently in
Germany, I don’t think we were doing a good
enough job. And I think we will continue
needing to do a better and better job.”
Zuckerberg pointed to efforts, including funding
a team to work with police to combat hate
speech on Facebook. He said learning more
about German law has led the company to
expand its view of “protected groups” there and
“to now include hate speech against migrants as
an important part of what we just now have no
tolerance for.”
“There’s still work to do,” he said. “We want to do
that, but I think we hear the message loud and
clear and we’re committed to doing better.”
Zuckerberg, meanwhile, faced other issues at
his own company headquarters in Menlo Park,
California. He lashed out in an internal memo
this week at employees who crossed out “black
lives matter” on Facebook’s signature walls and
replaced the words with “all lives matter.”
The incidents apparently continued
although Zuckerberg told employees they
were unacceptable.
“I was already very disappointed by this
disrespectful behavior before, but after my
communication I now consider this malicious
as well,” Zuckerberg wrote in a letter published
by the website Gizmodo and confirmed by a
Facebook source who demanded anonymity
because the issue was an internal matter.
“There are specific issues affecting the black
community in the United States, coming
from a history of oppression and racism,”
Zuckerberg wrote. “’Black lives matter’ doesn’t
mean other lives don’t - it’s simply asking that
the black community also achieves the justice
they deserve.”
In Berlin, Zuckerberg praised Germany’s
approach to Europe’s migrant crisis. Merkel
so far has maintained an open-door policy
for refugees, seeking an elusive diplomatic
solution to reduce an influx that has prompted
an increasing number of countries to impose
national border restrictions
“German leadership in the refugee crisis, I
think, has been inspiring and is a model for the
world,” Zuckerberg said. “I hope the U.S. follows
Germany’s lead on this.”
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