Regarding BT’s plans for a callblocking
service (News, Issue
470) – which will block ‘withheld’
numbers – my doctor’s surgery
operates a service where they ring
you back if you leave a request with
the receptionist on the published
telephone number. This return call
will show up as ‘withheld’ on my
screen because the doctor will
be calling from his personal
number that he does not wish
to disclose for obvious
reasons. Because I am expecting
the doctor to call I have answered
the phone, but on at least two
occasions it has been a cold
caller. How will BT get round
this problem?
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