Tuesday, 29 March 2016

Will BT block calls from doctors ?

Regarding BT’s plans for a callblocking service (News, Issue 470) – which will block ‘withheld’ numbers – my doctor’s surgery operates a service where they ring you back if you leave a request with the receptionist on the published telephone number. This return call will show up as ‘withheld’ on my screen because the doctor will be calling from his personal number that he does not wish to disclose for obvious reasons. Because I am expecting the doctor to call I have answered the phone, but on at least two occasions it has been a cold caller. How will BT get round this problem?

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